
I once heard a bit of sales advice, let's say for shoes. After a potential customer has tried on two pairs, you shouldn't ask if he likes one or the other. Instead say, "Which pair of shoes do you prefer?" With luck, the customer will accept your assumption that he has already decided to buy at least one pair. This advice came to mind when I read that the Israeli health ministry, as stated back in June, will now be requiring maternity wards to offer two competing brands of breastmilk substitutes for newborns. Shoes and powdered milk are very different products, but both are sold using manipulative marketing tactics. Until now, the companies paid huge sums for exclusive distribution … [Read more...]

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